Effective Date: October 1, 2026

Who We Are and What These Terms Cover

These Terms and Conditions (“Terms”) are an agreement between you and the following companies (together, “Flamingo Bowl,” “we,” “us,” or “our”):

• Flamingo Bowl, Inc., a Texas corporation doing business as Flamingo Bowl, which operates the bowling center, the arcade, and our bowling leagues and youth programs at 3301 N 23rd St, McAllen, TX 78501.
• Bowler’s World Pro Shop, a division of Flamingo Bowl, Inc. operating under that name, which sells bowling equipment and provides drilling, fitting, and repair services.
• Twenty Fifth Lane, Inc., a Texas corporation doing business as Twenty Fifth Lane Bar & Grill and Twenty Fifth Lane Social, which operates the food and beverage service at our location and issues our gift cards.

Each company is responsible only for its own products, services, and obligations. When you buy something, the company that provides it is the company you are dealing with.

These Terms apply to your use of our website at flamingobowlonline.com and any related pages, booking tools, sign-up forms, and text messaging programs (together, the “Site”). They also apply to online purchases and bookings you make through the Site, including lane reservations, party and event packages, gift cards, Premier Club membership, and league registration.

Please read these Terms carefully. Section 20 contains a binding arbitration agreement and a class action waiver that affect how disputes are resolved. You may opt out of arbitration as described in Section 20.

By using the Site, or by checking a box or clicking a button that references these Terms when you book or buy, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the Site.

1. Changes to These Terms

We may update these Terms from time to time. When we do, we will change the Effective Date above. If a change is material, we will give reasonable notice, such as a notice on the Site or an email or text to customers who have given us their contact information. Changes apply going forward and do not apply to bookings or purchases made before the change, or to disputes that arose before the change. Continuing to use the Site after a change takes effect means you accept the updated Terms.

2. Eligibility

You must be at least 18 years old, or the age of majority where you live, to make a purchase, booking, or reservation through the Site. Parents or guardians may make bookings for minors and are responsible for them. The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13 online. Alcohol is served only to guests 21 and older with valid identification, in accordance with Texas law.

3. Using the Site

We grant you a limited, personal, non-exclusive, non-transferable, revocable permission to use the Site to learn about our venue, make bookings and purchases, register for leagues and programs, and communicate with us. This includes using the Site on behalf of a family, team, league, school, nonprofit, or business, such as booking a company event or managing a league roster.

We may change, suspend, or discontinue any part of the Site at any time. Information on the Site, including hours, menus, prices, specials, and event schedules, may change without notice and may occasionally contain errors. We will make reasonable efforts to keep it accurate. Please call us to confirm details that matter to your visit.

4. Our Content and Trademarks

The Site and its content, including text, graphics, photos, logos, and design, are owned by Flamingo Bowl or our licensors and are protected by copyright and trademark law. “Flamingo Bowl,” “Bowler’s World Pro Shop,” “Twenty Fifth Lane Bar & Grill,” “Twenty Fifth Lane Social,” “Premier Club,” and our related logos are our trademarks. You may not copy, reproduce, republish, or use our content or trademarks for commercial purposes without our written permission. You may share links to Site pages and use our name to accurately refer to us.

5. Third-Party Services and Links

Some features of the Site are provided by third parties, including our online reservation system, gift card and online ordering platform, payment processors, job application platform, and social media sites. When you use those services, their own terms and privacy policies also apply. We are not responsible for third-party websites or services we do not control, but we will work with you in good faith to resolve any problem with a booking or purchase made for our venue.

6. Acceptable Use

When using the Site, you agree not to:

• Provide false information, impersonate anyone, or make bookings or purchases you are not authorized to make.
• Use stolen payment methods or attempt to defraud us or other customers.
• Interfere with the Site’s operation, introduce viruses or harmful code, or try to access systems or data you are not authorized to access.
• Use bots, scrapers, or automated tools to access the Site, make bookings, or collect information, other than standard search engine indexing.
• Make bulk or speculative reservations intended to hold lanes or event space you do not plan to use, or to resell them.
• Post or send content that is unlawful, harassing, threatening, defamatory, obscene, or infringes someone else’s rights.
• Send spam or unsolicited advertising through any Site feature.
• Use the Site in any way that violates applicable law.

7. Accounts and Sign-Ups

Some features, such as Premier Club, league registration, and online booking, may require you to provide contact information or create an account. You agree to provide accurate, current information and to keep your login credentials confidential. You are responsible for activity under your account. Tell us promptly if you believe your account has been used without your permission.

8. Online Purchases and Pricing

Prices on the Site are in U.S. dollars and do not include applicable sales tax, mixed beverage tax, gratuity, or service charges unless stated. We may change prices at any time, but a price change will not affect a booking or purchase already confirmed. If a price or item is listed in error, we may cancel the affected order and refund any amount paid. A booking or purchase is confirmed when you receive a confirmation by email, text, or on screen.

9. Lane Reservations, Parties, and Events

Lane reservations, birthday parties, group outings, and private events booked through the Site are subject to the specific package terms shown at the time of booking, and to the following:

• Deposits. A deposit of 50% of the package price is required to confirm a party or event. Online lane reservations, other than parties and events, must be paid in full at booking.
• Cancellations and changes. Party and event cancellations must be made in writing. If you cancel 30 or more days before the event date, 50% of your deposit will be refunded. If you cancel 7 to 29 days before the event date, your deposit is forfeited. If you cancel 6 or fewer days before the event date, the full event cost is owed. If you signed a Flamingo Bowl Event Agreement, its cancellation terms control. Online lane reservations are non-refundable, but we will gladly move your reservation to a different date, subject to availability.
• Late arrivals and no-shows. Reservations are held for 15 minutes past the scheduled start time, after which we may release the lanes to other guests. Late arrivals may receive reduced time, and the reservation still ends at its scheduled time. A party or event that does not show owes the full event cost, consistent with the cancellation terms above.
• Guest counts and minimums. Final guest counts are due 5 days before the event. Packages are billed on the greater of the final count or the package minimum.
• Food and beverages. Outside food and beverages are not permitted, except for birthday cakes and other items approved in advance. Alcohol may not be brought onto the premises.
• Weather, outages, and closures. If we must cancel or shorten your reservation because of weather, power or equipment failure, or other circumstances outside your control, we will reschedule or refund the affected portion.
• League nights. Lane availability is limited during league play. Online availability reflects lanes open to the public at the time of booking.

10. Gift Cards and Arcade Game Cards

Gift cards are issued by Twenty Fifth Lane, Inc. and may be redeemed for bowling, food, beverages, and other eligible purchases at our McAllen location, including at Bowler’s World Pro Shop. Gift cards do not expire and have no dormancy or service fees. Gift cards are not redeemable for cash except where required by law, and may not be used to buy other gift cards. Treat gift cards like cash: we are not responsible for lost or stolen cards, or for unauthorized use, except where required by law.

Arcade game cards. Arcade game cards and their balances are for use on arcade games at our McAllen location only. Game card balances are not gift cards, have no cash value, and are not refundable or redeemable for cash, except where required by law. Game card balances do not expire. Promotional or bonus credits may carry their own expiration date and restrictions, which will be stated when issued.

Lost cards. Treat game cards like cash. If you registered your card or have your receipt, we will try to transfer the remaining balance to a new card, but we cannot replace balances on unregistered lost or stolen cards.

Game malfunctions. If a game malfunctions, tell a staff member right away. We will credit the affected play back to your card at our reasonable discretion. We are not responsible for credits lost to misuse, card damage, or tampering.

Prize tickets and redemption. Tickets and prize points have no cash value, cannot be exchanged for cash, and may be redeemed only for prizes available at our prize counter. Prize availability and ticket values may change without notice. We may void tickets or points obtained through tampering, game manipulation, or other misuse.

Game play. Game results depend on skill and chance, and payout settings are set by us and the game manufacturers. We may adjust game prices, settings, and availability at any time. Guests must follow posted game rules and staff instructions.

11. Premier Club

Premier Club is our free customer loyalty and email program. New members receive the sign-up offer shown on the Site at the time they join (currently $10 in bowling credit), limited to one per person, household, and email address. Offers have no cash value, cannot be combined with other offers unless stated, and expire as stated in the offer. We may change Premier Club benefits or end the program at any time, and will honor offers already issued until they expire. We may remove members who abuse the program, such as by creating multiple sign-ups.

12. Leagues and Youth Programs

League and youth program fees, schedules, prize funds, and rules are set out in each league’s or program’s registration materials. Sanctioned leagues are also subject to USBC rules. Once a league season begins, league fees are non-refundable, including if a bowler withdraws or the league ends early. Youth program participants must have a parent or guardian complete registration, including any required participation waiver.

13. Bowler’s World Pro Shop

Bowler’s World Pro Shop products are covered by the manufacturer’s warranty, where one applies. Custom-drilled, plugged, or fitted equipment is made to your specifications and is not returnable except for defects in our workmanship. New, undrilled merchandise may be returned within 30 days of purchase with a receipt, if it is unused and in its original condition. Please inspect drilled equipment before leaving the shop.

14. Promotions, Contests, and Specials

Specials, discounts, contests, and promotions are subject to the terms stated in each promotion and may be changed or ended at any time. Unless stated, promotions cannot be combined and have no cash value. Drink specials and alcohol-related promotions are available only to guests 21 and older and are subject to Texas Alcoholic Beverage Commission rules.

15. Text Messaging (SMS) Terms

Program: Bowler’s World Pro Shop Customer Care Texts. Sent by Flamingo Bowl, Inc. d/b/a Bowler’s World Pro Shop, 3301 N 23rd St, McAllen, TX 78501. These are customer care and transactional messages only: receipts, work order and repair status updates, quotes, pickup notices, and replies to your questions. We do not send marketing or promotional messages through this program.

How to opt in. Text JOIN to (956) 210-1585 from your mobile phone. You can also give your mobile number to our pro shop staff when you make a purchase, place a work order, drop off equipment, or request a quote, and tell us you want text updates. Our staff will record your consent. After you opt in, you will receive a text confirming your enrollment.

Message frequency. Message frequency varies based on your orders and requests.

Msg & data rates may apply. Check your mobile plan for details.

Text HELP for help. Reply HELP to (956) 210-1585 for help, or contact us at (956) 686-1286 or hello@flamingobowlonline.com.

Text STOP to cancel. Reply STOP to any message to stop receiving texts. You will receive one final message confirming you have been unsubscribed. You may also opt out by any other reasonable means, such as replying “cancel” or “unsubscribe,” calling us at (956) 686-1286, or emailing hello@flamingobowlonline.com. To rejoin, text JOIN to (956) 210-1585.

Not required to buy. Agreeing to receive text messages is not a condition of any purchase.

Eligibility. Available to U.S. mobile numbers only. You must be at least 18, or have a parent’s or guardian’s permission, and be the account holder for the mobile number or have the account holder’s permission. If you change or give up your number, please reply STOP or let us know.

Carriers. Messages are sent by SMS or MMS using automated technology. Mobile carriers are not liable for delayed or undelivered messages.

Privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. See our Privacy Policy for details.

Other text programs. If we add other text programs, including any promotional program, we will post their terms in this section before sending any messages, and we will send promotional texts only to people who separately opt in to them.

16. Content You Submit

If you send us reviews, photos, comments, event information, donation requests, or other content through the Site (“Your Content”), you confirm that you have the right to share it and that it does not violate anyone’s rights or the law. You keep ownership of Your Content. You grant us a non-exclusive, royalty-free, worldwide license to use, display, and reproduce Your Content in connection with operating and promoting our businesses, including on our website and social media. We may remove any content at our discretion. Please do not send confidential information through Site forms.

17. Photos and Video at Our Venue

Our venue is a public space, and we, our staff, and event photographers may take photos and video in common areas. By visiting, you agree we may use images of the venue that incidentally include you for promotional purposes. We will not feature a minor as the main subject of promotional material without a parent’s or guardian’s permission. If you do not want to appear in our photos, please tell a staff member and we will make reasonable efforts to accommodate you.

18. Copyright Complaints

We respect intellectual property rights. If you believe material on the Site infringes your copyright, send a notice to our designated agent that includes: your physical or electronic signature; identification of the copyrighted work; identification of the infringing material and where it appears on the Site; your contact information; a statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law; and a statement, under penalty of perjury, that the information in your notice is accurate and that you are authorized to act for the copyright owner.

Designated agent: Owner, Flamingo Bowl, Inc., 3301 N 23rd St, McAllen, TX 78501; hello@flamingobowlonline.com.

19. Disclaimers and Limitation of Liability

THE SITE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES ABOUT THE SITE, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS. This section does not limit any manufacturer’s warranty on products we sell or any warranty that cannot be disclaimed under Texas law.

TO THE FULLEST EXTENT PERMITTED BY LAW, FLAMINGO BOWL, INC., BOWLER’S WORLD PRO SHOP, TWENTY FIFTH LANE, INC., AND THEIR OWNERS, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SITE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THE SITE OR AN ONLINE PURCHASE IS LIMITED TO THE GREATER OF THE AMOUNT YOU PAID FOR THE PURCHASE AT ISSUE OR $100.

Nothing in these Terms limits liability for our gross negligence, willful misconduct, or fraud, or any liability that cannot be limited under Texas law, including the Texas Deceptive Trade Practices Act where it applies. These Terms govern your use of the Site and online purchases. Your physical visit to our venue is also subject to our posted house rules and any waiver you sign for specific activities or programs.

20. Dispute Resolution and Arbitration

Who this covers. In this Section, “we” and “us” include Flamingo Bowl, Inc., Bowler’s World Pro Shop, Twenty Fifth Lane, Inc., and their owners, officers, employees, agents, affiliates, successors, and assigns.

What this covers. This Section applies to any dispute, claim, or controversy between you and us (a “Claim”) arising out of or relating to these Terms, the Site, any online purchase or booking, our Premier Club or other programs, or any text message, email, call, or other marketing or informational communication we send you. It applies to Claims based on contract, tort, statute, or any other legal theory.

Step 1: Informal resolution. Before starting arbitration or a small claims case, the party with a Claim must send the other a written notice of the Claim. Your notice must include your name, mailing address, phone number, and email address; a description of the Claim and the relief you want, including the amount; and your personal signature. Send it to Flamingo Bowl, Inc., Attn: Legal Notices, 3301 N 23rd St, McAllen, TX 78501, or to hello@flamingobowlonline.com. We will send any notice to you using the most recent contact information we have. If either party asks, both will participate in a phone or video call to try to resolve the Claim. If the Claim is not resolved within 60 days after the notice is received, either party may start arbitration. Completing this step is required before filing. Statutes of limitation and filing deadlines are paused while this step is underway.

Step 2: Binding individual arbitration. If the Claim is not resolved informally, it will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules then in effect, available at adr.org, as modified by this Section. The Federal Arbitration Act governs this Section. A single neutral arbitrator will decide the Claim under these Terms and applicable law and may award the same individual relief a court could. At either party’s request, the arbitrator will issue a reasoned written decision. Judgment on the award may be entered in any court with jurisdiction.

Location and format. Any hearing will take place in the county where you live or in Hidalgo County, Texas, at your choice, or by phone or video. If your Claim is for $10,000 or less, you may choose to have it decided on written submissions alone, by phone or video hearing, or by in-person hearing.

Costs. Filing, administration, and arbitrator fees will be paid as the AAA Consumer Rules provide. If you cannot afford a fee the AAA requires you to pay, and the AAA will not waive it, we will pay it at your written request. Each party pays its own attorneys’ fees, unless the arbitrator finds a Claim or defense was frivolous or brought for an improper purpose, or applicable law provides otherwise.

Exceptions. Either party may bring an individual Claim in small claims court in Hidalgo County, Texas, or the county where you live, as long as it stays in that court and is pursued only on an individual basis. Either party may also go to court to stop infringement or other misuse of intellectual property. Nothing here stops you from bringing a concern to a government agency.

Class action waiver. You and we may bring Claims against each other only on an individual basis, and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. The arbitrator may not combine the Claims of more than one person or award relief to anyone other than the individual party bringing the Claim, except as described under Mass Filings.

Jury trial waiver. YOU AND WE EACH WAIVE THE RIGHT TO A TRIAL BEFORE A JUDGE OR JURY FOR ANY CLAIM COVERED BY THIS SECTION. Arbitration also limits discovery and the right to appeal.

Mass filings. If 25 or more similar Claims are filed against us by or with the help of the same law firm or coordinated group within 60 days, the AAA will administer them in batches of up to 100 Claims under its mass arbitration procedures then in effect, with one arbitrator, one set of fees per side, and one award per batch. This does not authorize class arbitration. Statutes of limitation are paused for Claims waiting to be batched.

Opt-out. You may opt out of this Section by sending written notice to Flamingo Bowl, Inc., Attn: Arbitration Opt-Out, 3301 N 23rd St, McAllen, TX 78501, or to hello@flamingobowlonline.com, within 30 days after you first accept these Terms. Your notice must include your name, mailing address, and a clear statement that you want to opt out of arbitration. Opting out does not affect any other part of these Terms.

Future changes. If we make a material change to this Section, you may reject it by writing to us at the address above within 30 days after the change takes effect. If you reject it, the version of this Section you previously agreed to will continue to apply.

Severability. If the class action waiver is found unenforceable for a particular Claim or request for relief, that Claim or request will be severed and decided in court, not arbitration, and the rest of this Section will still apply. If any other part of this Section is found unenforceable, the rest remains in effect.

21. Governing Law and Venue

These Terms are governed by the laws of the State of Texas and applicable federal law, without regard to conflict-of-laws rules. The Federal Arbitration Act governs Section 20. Any court proceeding permitted under these Terms will be brought in the state or federal courts located in Hidalgo County, Texas.

Time limit for claims. To the extent permitted by law, any Claim arising out of or relating to these Terms, the Site, or an online purchase or booking must be filed within two (2) years after it arises, or it is permanently barred. Any longer period required by Texas law will apply instead.

22. Indemnification

You agree to indemnify and hold harmless Flamingo Bowl, Inc., Bowler’s World Pro Shop, Twenty Fifth Lane, Inc., and their owners, officers, employees, and agents from claims, losses, and reasonable attorneys’ fees arising from your violation of these Terms, your misuse of the Site, or Your Content that infringes someone else’s rights.

23. Termination

We may suspend or end your access to the Site, your account, or Premier Club membership if you violate these Terms or misuse the Site. Sections that by their nature should continue, including Sections 4, 16, 19, 20, 21, and 22, survive termination. Termination does not affect confirmed bookings or unused gift card balances, except in cases of fraud.

24. General

These Terms, together with our Privacy Policy, any package or program terms shown at booking, and any separate signed agreement for private events, are the entire agreement about your use of the Site. If a separate signed event contract conflicts with these Terms, the signed contract controls. If any part of these Terms is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not transfer your rights under these Terms. We may transfer ours to an affiliate or successor. Headings are for convenience only. The word “including” means “including without limitation.” If we provide these Terms in Spanish or another language, the English version controls in case of any conflict.

25. Accessibility

We want everyone to be able to use our Site and enjoy our venue. We are working to make the Site conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. If you have trouble accessing any part of the Site, or need help making a reservation or purchase, call us at (956) 686-1286 or email hello@flamingobowlonline.com, and we will help you complete it.

26. Contact Us

Flamingo Bowl, Inc. 3301 N 23rd St McAllen, TX 78501 (956) 686-1286 hello@flamingobowlonline.com

Last revised: October 1, 2026